One-way transfer: This refers to a single journey from one location to another without a return transportation.

Two-way transfer: This involves transportation from one location to another and back to the original starting point.

At Disposal: This option allows you to have a bus at your disposal for a specified duration (minimum 3 hours), allowing multiple stops and flexibility throughout the booking period.

Our buses cover all areas in Singapore.

Bookings for private bus charters should ideally be made at least 48 hours in advance of the desired charter date. However, it is recommended to book as early as possible to ensure availability, especially during peak seasons or busy periods.

We offer a range of bus sizes to accommodate different group sizes and needs. Our fleet includes various options such as 11-Seater, 13-seater, 23-seater, 45-seater, and larger coaches. The availability of specific bus sizes may vary, so please contact us for more information and to discuss your requirements.

Changes to bookings, such as amendments to the itinerary or passenger count, may be possible depending on availability and the notice given. Please contact our operations team at (+65 8725 1050) as soon as possible to discuss any required changes.

There are typically no cancellation fees, unless specific circumstances apply, as outlined below:

• If cancellation is made 72 hours before the scheduled pick-up date and time, a full refund will be provided.
• If cancellation is made between 72 hours and 24 hours before the scheduled pick-up date and time, a 50% refund will be provided.
• If cancellation is made less than 24 hours before the scheduled pick-up date and time, no refund will be provided.
• The specific charges depend on the notice period provided before the charter date. Please refer to our cancellation policy or contact our customer service team for detailed information.

Refunds, if applicable, are processed according to our refund policy. Depending on the payment method used for the booking, refunds are typically credited back to the original payment source within a certain timeframe.

Certainly! We are pleased to offer discounts for bulk bookings or long-term contracts. To discuss your specific requirements and receive a customized quotation, please contact our customer service team.

We do provide a grace waiting time of 5 minutes on the booking day. This ensures flexibility in case of unforeseen delays. However, additional waiting time beyond the grace period may be subjected to additional charges of $10 per 15 minutes block.

Additional charges may be incurred for extra pick-up or drop-off points, which will depend on factors such as distance and route complexity. For detailed information and a customized quotation, we kindly request you to contact our customer service team.

Depending on the specific requirements of your charter, additional charges may apply for services such as tour guides, entrance fees, tolls, parking fees, or special requests. Our customer service team will provide you with a detailed breakdown of all applicable charges when you make a booking.